Lumenden

Work / AI

Retrieval + generationShipping

RAG knowledge systems

Private knowledge Q&A that has to cite the right doc — support, ops, and internal tools where guessing is expensive.

RAG knowledge systems visual

High-level

What I built

Designed retrieval stacks where answers must cite sources: ingest → chunk → embed → rank → generate with grounding. Aimed at support bots and internal assistants that can’t invent policy.

  1. 01Ingest docs / FAQs / policies
  2. 02Chunk + embed into vector index
  3. 03Retrieve top-k with ranking
  4. 04Generate answer with citations
  5. 05Expose via bot or dashboard

Used where hallucination is expensive: customer support, ops knowledge, and product help that has to quote the right SKU or policy line.