Work / AI
RAG knowledge systems
Private knowledge Q&A that has to cite the right doc — support, ops, and internal tools where guessing is expensive.

High-level
What I built
Designed retrieval stacks where answers must cite sources: ingest → chunk → embed → rank → generate with grounding. Aimed at support bots and internal assistants that can’t invent policy.
- 01Ingest docs / FAQs / policies
- 02Chunk + embed into vector index
- 03Retrieve top-k with ranking
- 04Generate answer with citations
- 05Expose via bot or dashboard
Used where hallucination is expensive: customer support, ops knowledge, and product help that has to quote the right SKU or policy line.

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