Work / Automation
WhatsApp automations & bots
WhatsApp bots and automations for order updates, support triage, keyword flows, and CRM handoff via Cloud API through to inbox.

High-level
What I built
Production WhatsApp automations on Cloud API: keyword bots, AI-assisted replies, broadcasts, and Shopify order/shipping notifications wired into team inbox and CRM.
- 01Webhook ingest + signature verify
- 02Intent / keyword routing
- 03Bot reply or human handoff
- 04CRM / sheets sync
- 05Templates when 24h window expires
Designed as ops tooling, not a toy chatbot. Inbox, windows, templates, and automations that hold at 2am.


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